SEARCH ENGINE OPTIMISATION
LINK BUILDING
CONTENT

Organic traffic up 400% for Geeks On Wheels

London-based IT support company, Geeks On Wheels, wanted to expand their business after opening a new location in Brighton. They commissioned us to help them rank for local search terms to reach this new audience. By the end of the first year, we had them ranking position 1 for their main search terms and their organic traffic was up by more than 400%.

The client

Website: geeks-on-wheels.com

Established in 2004, Geeks On Wheels have strived to be technology experts with a mission to make IT simple for business and domestic users. They provide high-quality technical support, both on-site or remotely, at the lowest cost.

Collectively with their partners, they provide a “one-stop-shop solution”, fixing, repairing and carrying out software installations and upgrades from their UK offices in London and Brighton.

Geeks On Wheels employees working

The problem

Although generally happy with the work being produced by their previous SEO provider, Geeks On Wheels were not getting the personal level of support they expected. They wanted someone who would just be a phone call or email away, rather than having to log support tickets and wait 24-48 hours for a reply.

Although their previous provider was completing the work that they had promissed, Geeks On Wheels did not really understand if this work was having an actual impact on their business. Their monthly reports were unclear and hard to understand and with no one easily available to ask, they felt left in the dark.

After recently opening a second location in Brighton, Geeks On Wheels needed help in getting their website to rank for local search terms that would allow them to reach a wider audience in this new area. Having been based only in London for the past 15 years, it was proving difficult to rank in search results outside of this area.

With an increasing number of people working from home, especially throughout the recent Covid-19 pandemic, Geeks On Wheels needed to capitalise on those people requiring remote IT support who were not in a position to travel to their workshop. This could be achieved by ranking for UK-wide remote IT support keywords.

The solution

Not only did we provide Geeks On Wheels with direct contact details of the individuals responsible for their campaigns, but like all our SEO clients, they were given access to their own workbook file that enabled them to see every task we were working on in real-time. And, if they had any questions, we were only a phone call away.

An in-depth analytics audit revealed that the previous SEO company had not been correctly tracking conversions and therefore were unable to show Geeks On Wheels the return they were getting from their marketing spend. We correctly set up advanced goal tracking to measure every action their customers were taking, attributing those actions back to the correct online marketing channels.

We helped secure a virtual trading address for their Brighton office and built both local landing pages and industry-relevant citations. We further supported this by building high-quality backlinks to these local pages, which resulted in position 1 rankings for their main keyword of 'it support brighton' by month 6.

We devised a content strategy that focused on building new blog content to help rank for longer-tail, informational search terms to better reach individuals working from home. This was supported by high-quality backlinks and a small Google Ads campaign. The led to them dominating both the organic and paid Google search results for the keyword 'remote it support' across the whole of the UK.

A few words from the client...

Claire Rich
Claire Rich
I have been using Mike's services for Website and SEO for around 5 years now and can honestly say he is an absolute pleasure to work with. Mike is a true professional who really knows his stuff. We have worked on many projects together and he is always willing to explain things in a clear, concise way. He is a great Project Manager who is honest, reliable and trustworthy in an industry where there are plenty ready to take your money and do very little! Mike has good attention to detail, nothing is ever too much trouble and he always gets the job done. I would highly recommend Mike to anyone who needs a true Expert to make a complex subject such as SEO simple and to deliver a great service.

The results

+400%

organic traffic

#1

'it support brighton'

#1

'remote it support'

+45%

organic conversions

Want results like this for your business?

Subscribe To Our Newsletter

to receive FREE marketing hints & tips every month. We never spam and won't pass your details out to any third parties. Unsubscribe at any time. View our privacy policy.